Thursday, July 8, 2010

Hotel Maid = Security?

I'm not easily impressed anymore.

That being said, I can't tell you how many times over the years, given the number of hotel rooms I've been in, I've walked back to my room only to find that it was being cleaned ...door propped wide open, maid inside happily cleaning away - and I walked right in.

So this morning I felt like I had to give some kudos where it's very rightfully deserved, because I'm impressed.

I'm staying in the Delta Beausejour Hotel here in Moncton, N.B. Canada, so for a boutique hotel in a small northeast Canadian city I wasn't expecting much in the way of security.  Boy was I wrong!

Big kudos to the maid who was cleaning my room, because when I tried to just barge right in, she quickly yelled "Wait, stop!", then jumped in front of me, slammed the door shut and waited for me to use my room key card to get in.

I've been in several different countries, hundreds of different hotels throughout the world ...and this is the first time this has happened.  Typically the maids will just say hello and politely step aside as you walk into the room - whether it's really yours or not!  Not this time, not here in Moncton.

Bravo!  Now, if every hotel could be like this, I would feel the need to carry everything valuable with me when I walk out of my room.  Bravo indeed.


Stephan Wehner said...

You didn't ask the maid for her name?


Mark said...

Kewl ... all the way to Moncton to be impressed with security!

Thanks for the great roadshow presentation. It was great to hear someone speak intelligently about security vulnerabilities (srike that)... defects and what needs to be done to change the perceptions within corporate management and the industry as a whole.

Well done sir.